4 Simple Measures for Fleet Management Cost Reduction

4 Simple Measures for Fleet Management Cost Reduction

Fleet management includes a wide array of responsibilities critical to the longevity and tracking of your fleet. Managers must hire and oversee employee drivers, carry out onboarding and training protocols, establish and ensure legal compliance, and maintain expense and vehicle records. Fleet managers work with drivers, maintenance technicians, and human resources employees every week, sometimes…

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What is Fleet Telematics?

What is Fleet Telematics?

There are many businesses with fleets of vehicles at the core of their business model, like taxi companies, truck rental services, and pickup/delivery services, just to name a few. Any fleet manager should have a good understanding of what fleet telematics is and how it can benefit their business.

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The Work Order Management Process Explained

The Work Order Management Process Explained

A successful work order management process should be standardized, structured, and able to transition smoothly from one stage to another.  It should avoid unnecessary complexity, striving for simplicity whenever possible.  Ideally, a business’s work order management process encompasses several departments and professional specializations.  Managers, in other words, should strive for the sweet spot between an overly bureaucratic system and an…

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Why Workplace Efficiency Makes Employees Happier and More Engaged

Why Workplace Efficiency Makes Employees Happier and More Engaged

Want Happier, More Engaged Employees? Become More Efficient For most businesses, the bottom line motivates the quest for efficiency. But the benefits of a truly efficient workplace go far beyond dollars and cents. Improving efficiency in the workplace will ultimately boost employee morale and retention while setting a business up for long-term success.

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How to Prepare for — and Leverage — Changes in Smart Grid Technology

How to Prepare for — and Leverage — Changes in Smart Grid Technology

Whether it’s renewable energy solutions, improved customer-facing platforms, or cutting-edge behavioral programs that show customers how to decrease energy usage, utility companies around the country are investing heavily in new technology. But perhaps the most significant investment is coming in the form of smart grids. U.S. utilities are poised to invest a staggering $110 billion…

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Utilities Space: Build a Flexible Business Model that Supports Technological Innovation

Utilities Space: Build a Flexible Business Model that Supports Technological Innovation

In 2015, U.S. utility companies spent over $100 billion on capital expenditures. The majority of those resources went specifically to investments in the grid. These companies poured money into assets and infrastructure, energy generation and distribution, and the slew of cutting-edge hardware and software that are hitting the industry at a nationwide level. What’s more,…

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How to Use Digital Twins to Inform Operational Decisions & Increase Predictive Analytics Value

How to Use Digital Twins to Inform Operational Decisions & Increase Predictive Analytics Value

The technology only started regaining attention in the utilities industry a year or two ago—technically, the term has been around for over a decade—but digital twins are already gaining significant inroads among major corporations and their executives. According to consulting firm Accenture, nearly half of utility executives are now using digital twins to sharpen their…

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How to Select the Best Work Order Management Tool

How to Select the Best Work Order Management Tool

Work orders keep tens of millions of American workers in utilities, facilities management, HVAC, and other field services on track every day.  “Work order management” refers to a company’s set of processes and procedures for handling work orders, from creation to completion.  A work order management tool is a system or platform that a company…

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Drive Customer Satisfaction with Field Service Scheduling

Drive Customer Satisfaction with Field Service Scheduling

Many different variables can play a role in a field service manager’s journey toward improving customer service and reducing waste.  But regardless of the path taken along that journey, the destination must include job completion to the satisfaction of the customer. In fact, research has shown that 76 percent of customers report they’re willing to switch…

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