Field service managers are in many ways the glue that holds utility companies together. They oversee and keep track of a company’s technicians, engineers, repairmen, and linemen, giving them daily direction and guidance. This large amount of responsibility is likely going to come with some challenges which we will discuss below. Addressing these three common…Read more
The creation and upkeep of a fleet management budget are the first responsibilities given to a new fleet manager. It’s Easier than You Think After all, effective fleet budgeting determines the dollar amount that can be reinvested into the business. This article walks you through a few fleet budget strategies that can be applied to…Read more
In terms of fleet safety, the annual accident rate for commercial fleet drivers is 20 percent. That means drivers behind fleet vehicles have a one-in-five chance of getting in an accident in any given year. That number is around three times the risk of regular commuters.Read more
Key performance indicators (KPIs) are business metrics that provide raw quantitative data about your company’s performance. Unfortunately, too many field service professionals are leaving valuable insights on the table and making decisions based on inaccurate assumptions. Without using KPIs to measure your company’s performance, it will be difficult to measure how well you’re fulfilling organizational…Read more
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