A successful work order management process should be standardized, structured, and able to transition smoothly from one stage to another. It should avoid unnecessary complexity, striving for simplicity whenever possible. Ideally, a business’s work order management process encompasses several departments and professional specializations. Managers should aim for the sweet spot between too much control and…
Read moreWant Happier, More Engaged Employees? Become More Efficient For most businesses, the bottom line motivates the quest for efficiency. But the benefits of a truly efficient workplace go far beyond dollars and cents. Improving efficiency in the workplace will ultimately boost employee morale and retention while setting a business up for long-term success.
Read moreRenewable energy solutions, customer service platforms, and behavioral monitoring programs used to visualize energy usage. Utility companies around the country are investing heavily in new technology. Perhaps the most significant investment is coming in the form of smart grids. U.S. utilities are poised to invest a staggering $110 billion in smart grid infrastructure over the…
Read moreIn 2015, U.S. utility companies spent over $100 billion on capital expenditures. The majority of those resources went specifically to investments in the grid. These companies poured money into assets and infrastructure, energy generation and distribution, and the slew of cutting-edge hardware and software. What’s more, utilities were projected to spend roughly the same amount…
Read moreWork orders keep tens of millions of American workers in utilities, facilities management, HVAC, and other field services on track every day. “Work order management” refers to a company’s set of processes and procedures for handling work orders, from creation to completion. A work order management tool is a system or platform that a company…
Read moreThe presence of data affects our personal decisions daily. For instance, you’re likely to see someone in Florida leaving the house in the summer with an umbrella. Facts and statistics tell us that the Sunshine State isn’t always so sunny—particularly from June through August. As a result, Floridians have learned to prepare and adapt to…
Read moreOf the 16 million new cars and light trucks sold annually in the U.S., nearly 20 percent are fleet vehicles. For the rental car companies, government agencies and private businesses who buy them, these vehicles are crucial for business operations. While businesses have long debated the financial merits of leasing versus buying vehicles, there are…
Read moreLeading a team of geographically-dispersed employees? Now that’s a real challenge that can make overseeing your employees’ behavior nearly impossible. However, modern technology has made it easier to more effectively manage remote or field employees. For example, one of the most helpful tools you could add to your toolkit is a fleet tracking system. Modern technology…
Read moreFleet managers know: If there’s one feature that all utility companies have in common, it’s the importance of highly dependable, well-maintained vehicles. The transportation of technicians, engineers, and installation professionals is part of what makes field service possible. 3 Ways to Win A fleet manager who is willing to interpret data and adapt their fleet…
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