3 Common Misconceptions About Field Service Management

3 Common Misconceptions About Field Service Management

Any business with far-flung assets knows the importance of good field service management. Failing to get the right people to the right place at the right time – especially in an emergency – is not only bad for business, but it can also be bad for the company’s reputation.

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4 Strategies to Increase Employee Productivity

4 Strategies to Increase Employee Productivity

One of the biggest challenges companies face is stagnant productivity. Staff performance often plateaus when people get comfortable — and bored — in their roles. Even employees who started out bright-eyed and ambitious switch into autopilot if they don’t feel challenged. And as soon as employees become unmotivated, businesses can see productivity drop. So how…

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EnSight Plus CEO Lee Schwartz Presents: How to Strike the Best Balance Between Employee Autonomy and Accountability

EnSight Plus CEO Lee Schwartz Presents: How to Strike the Best Balance Between Employee Autonomy and Accountability

Few bosses set out to be the look-over-the-shoulder type. Unfortunately, many of them find it difficult to give employees more freedom within widening parameters. Yet throughout my career, I’ve consistently found that giving workers autonomy and accountability improves company morale, corporate culture, and team engagement. Most managers know on an instinctive level that happier employees are generally…

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6 Ways Dynamic Routing Can Make Your Job Easier

6 Ways Dynamic Routing Can Make Your Job Easier

What is Dynamic Routing vs. Static Route Planning? In the past, the only way for fleet managers to plan service routes was by manually plotting out destinations. Although it fails to account for variables like traffic, weather, and last-minute changes, static routing has been the status quo for many years. However, global positioning technology (GPS)…

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What is Fleet Telematics?

What is Fleet Telematics?

There are many businesses with fleets of vehicles at the core of their business model, like taxi companies, truck rental services, and pickup/delivery services, just to name a few. Any fleet manager should have a good understanding of what fleet telematics is and how it can benefit their business.

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The Work Order Management Process Explained

The Work Order Management Process Explained

A successful work order management process should be standardized, structured, and able to transition smoothly from one stage to another. It should avoid unnecessary complexity, striving for simplicity whenever possible. Ideally, a business’s work order management process encompasses several departments and professional specializations. Managers should aim for the sweet spot between too much control and…

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Why Workplace Efficiency Makes Employees Happier and More Engaged

Why Workplace Efficiency Makes Employees Happier and More Engaged

Want Happier, More Engaged Employees? Become More Efficient For most businesses, the bottom line motivates the quest for efficiency. But the benefits of a truly efficient workplace go far beyond dollars and cents. Improving efficiency in the workplace will ultimately boost employee morale and retention while setting a business up for long-term success.

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How to Prepare for — and Leverage — Changes in Smart Grid Technology

How to Prepare for — and Leverage — Changes in Smart Grid Technology

Renewable energy solutions, customer service platforms, and behavioral monitoring programs used to visualize energy usage. Utility companies around the country are investing heavily in new technology. Perhaps the most significant investment is coming in the form of smart grids. U.S. utilities are poised to invest a staggering $110 billion in smart grid infrastructure over the…

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Utilities Space: Build a Flexible Business Model that Supports Technological Innovation

Utilities Space: Build a Flexible Business Model that Supports Technological Innovation

In 2015, U.S. utility companies spent over $100 billion on capital expenditures. The majority of those resources went specifically to investments in the grid. These companies poured money into assets and infrastructure, energy generation and distribution, and the slew of cutting-edge hardware and software. What’s more, utilities were projected to spend roughly the same amount…

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