Uncategorized Insights | Blog - Page 10 of 18 - EnSight+
The Costs and Dangers of Data Breaches in Energy and Utilities

The Costs and Dangers of Data Breaches in Energy and Utilities

For nearly 20 years, IBM has had its finger on the pulse of cybersecurity. Annually, they deliver one of the industry’s preeminent studies on the subject. Released recently for the 17th straight year, the Cost of a Data Breach Report is a widely viewed asset by company leaders across various sectors, including energy and utilities….

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Five Top Tips for Utilities’ Disaster Readiness Planning

Five Top Tips for Utilities’ Disaster Readiness Planning

No matter how well prepared a business is,  no one could have ever accurately predicted the arrival and impact of COVID-19. It’s been about 18 months since the virus first upended operations. Forcing businesses of all shapes and sizes to pivot in ways they never thought imaginable. For utilities, specifically, COVID-19 ushered in the era…

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Tech Investments As Process: Evaluate Throughout

Tech Investments As Process: Evaluate Throughout

Deploying new technology can be equal parts exciting and terrifying for a company in any industry. Especially those in utilities that provide essential services like electricity, gas, or potable water. In many cases, the concept of a new solution and the search for a suitable vendor can help bring technology to fruition. It also can…

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Smart City: Tomorrow’s Technology Today

Smart City: Tomorrow’s Technology Today

Imagine driving through your town on a clear December night. As you turn the corner onto Main Street, you’re greeted with what feels like an endless parade of shimmering holiday decorations. All hung from streetlights, illuminating your path as you progress toward your destination. Sound like a fantasy? It could be a reality thanks to…

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COVID-19 Pandemic: Impact on Mobile Workforce Management

COVID-19 Pandemic: Impact on Mobile Workforce Management

While the COVID-19 pandemic impacted all industries, it definitely hurt some more than others and in a variety of ways. For example, entertainment and recreational businesses like movie theaters and restaurants suffered significant losses in revenue due to shutdowns and social distancing mandates. But according to the U.S. Bureau of Labor Statistics, only about 5%…

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Five Benefits Utilities Will Love About Our Call Centers

Five Benefits Utilities Will Love About Our Call Centers

The biggest concern among critics of artificial intelligence and smart technology is the fear that bots will replace humans. In response, AI proponents say that the purpose of this tech isn’t to replace humans but to help them. In an ideal situation, technology frees up time for humans. Instead of focusing on mundane or repetitive…

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Ready to Improve Operations and Customer Experience? Software is the Answer

Ready to Improve Operations and Customer Experience? Software is the Answer

Can you guess what modern businesses focus on when considering success? Two highly influential concerns are operations and customers’ experience. Companies across the field service industry have long sought effective ways to improve one without sacrificing the other. Fortunately, technology has made it possible to address both critical areas with centralized software. Here are a…

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With Cybersecurity Scrutiny Increasing, Software is the Best Line of Defense

With Cybersecurity Scrutiny Increasing, Software is the Best Line of Defense

The Colonial Pipeline made cybersecurity headlines in May when a data breach caused management to halt operations for the first time in its 57-year-history. Just how did hackers make their way into the system? Through a single compromised password, reports Bloomberg. In the immediate aftermath of that breach, which resulted in the Colonial Pipeline Co….

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Top Three Reasons Post-Trip Inspections Are Needed

Top Three Reasons Post-Trip Inspections Are Needed

Research compiled for the National Transportation Energy Data Book identified nearly 3.7 million fleet vehicles in 2018. Slightly more than half of those vehicles left were reportedly used in the commercial and government sector. Though the average annual miles driven by commercial fleet vehicles varied by type, each class exceeded more than 21,000 miles per…

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