In today’s world, where energy conservation and sustainability are critical, monitoring and managing energy consumption have become essential. Utility software, driven by advanced technologies, empowers individuals and businesses. Revolutionizing how we monitor and manage energy consumption and offering real-time insights, analytics, and automation capabilities.
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Last-minute cancellations are a nature of the beast for field service management organizations. No one likes them or looks forward to them happening. The reality is they do, and businesses must learn to operate around them. These cancellations range from the day of to just minutes before the appointment. But regardless of the lead time,…
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What specific FSM software options are available on the market? In today’s business landscape, customer engagement drives customer satisfaction, loyalty, and growth. Field service management (FSM) software offers businesses a powerful tool to improve customer engagement. These tools have the power to streamline service delivery, optimize communication, and enhance the customer experience. Today’s blog will…
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In today’s competitive business environment, small businesses need every advantage they can get to drive growth and achieve success. Utility software offers cost-effective solutions that streamline operations and maximize efficiency. In this blog, we will explore the benefits of utility software for small businesses, highlighting how these tools can enhance productivity, reduce costs, and pave…
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A lot goes into selecting a vendor during the field service management software evaluation phase. While price is always a consideration, key aspects of functionality, security, ongoing support, and future updates can also sway decision-makers. One part of the puzzle is whether the vendor offers an on-premise solution versus one hosted in the cloud. There…
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As is the case with many industries, field service management organizations rely heavily on data when making operational decisions. For example, sagging first-time fix rates might prompt personnel changes. Rising gas prices can also influence the territory the business works within. But another metric that field service management organizations should be equally as focused on:…
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When it comes to having a finger on the pulse of the public, few companies do a better job of gathering insights than Gallup. The American analytics and advisory company is well-known for the opinion polls it’s been conducting for nearly 100 years. So, when Gallup released a report on hybrid work arrangements in a…
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With large swaths of employees aging into retirement, the field service industry is experiencing a tremendous change in its workforce. Over 70% of companies believe an aging workforce to be a threat to their field service operations. That exodus, paired with a refined focus on the bottom line has utilities searching for ways to do…
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In response to a growing population and rising prosperity, the demand for energy continues to steadily climb. In developing countries, global energy demand is expected to reach about 660 quadrillion Btu in 2050. To provide some context, that number is about 15% higher than in 2021. In order to not only stay profitable but also…
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