There are many businesses with fleets of vehicles at the core of their business model, like taxi companies, truck rental services, and pickup/delivery services, just to name a few. Any fleet manager should have a good understanding of what fleet telematics is and how it can benefit their business.
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A successful work order management process should be standardized, structured, and able to transition smoothly from one stage to another. It should avoid unnecessary complexity, striving for simplicity whenever possible. Ideally, a business’s work order management process encompasses several departments and professional specializations. Managers should aim for the sweet spot between too much control and…
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Want Happier, More Engaged Employees? Become More Efficient For most businesses, the bottom line motivates the quest for efficiency. But the benefits of a truly efficient workplace go far beyond dollars and cents. Improving efficiency in the workplace will ultimately boost employee morale and retention while setting a business up for long-term success.
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Renewable energy solutions, customer service platforms, and behavioral monitoring programs used to visualize energy usage. Utility companies around the country are investing heavily in new technology. Perhaps the most significant investment is coming in the form of smart grids. U.S. utilities are poised to invest a staggering $110 billion in smart grid infrastructure over the…
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In 2015, U.S. utility companies spent over $100 billion on capital expenditures. The majority of those resources went specifically to investments in the grid. These companies poured money into assets and infrastructure, energy generation and distribution, and the slew of cutting-edge hardware and software. What’s more, utilities were projected to spend roughly the same amount…
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Work orders keep tens of millions of American workers in utilities, facilities management, HVAC, and other field services on track every day. “Work order management” refers to a company’s set of processes and procedures for handling work orders, from creation to completion. A work order management tool is a system or platform that a company…
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Fleet managers know: If there’s one feature that all utility companies have in common, it’s the importance of highly dependable, well-maintained vehicles. The transportation of technicians, engineers, and installation professionals is part of what makes field service possible. 3 Ways to Win A fleet manager who is willing to interpret data and adapt their fleet…
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Field service managers are, in many ways, the glue that holds utility companies together. They oversee and keep track of a company’s technicians, engineers, repairmen, and linemen, giving them the direction, guidance, and support they need to carry out their day-to-day tasks. Below we’ll discuss four key field service manager responsibilities and why they’re important…
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The field service manager is in many ways the glue that holds utility companies together. They oversee and keep track of a company’s technicians, engineers, repairmen, and linemen, giving them daily direction and guidance. Related: Fleet Manager Skills That Make a Difference This large amount of responsibility is likely going to come with some challenges…
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