Renewable energy solutions, customer service platforms, and behavioral monitoring programs used to visualize energy usage. Utility companies around the country are investing heavily in new technology. Perhaps the most significant investment is coming in the form of smart grids. U.S. utilities are poised to invest a staggering $110 billion in smart grid infrastructure over the…
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In 2015, U.S. utility companies spent over $100 billion on capital expenditures. The majority of those resources went specifically to investments in the grid. These companies poured money into assets and infrastructure, energy generation and distribution, and the slew of cutting-edge hardware and software. What’s more, utilities were projected to spend roughly the same amount…
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Work orders keep tens of millions of American workers in utilities, facilities management, HVAC, and other field services on track every day. “Work order management” refers to a company’s set of processes and procedures for handling work orders, from creation to completion. A work order management tool is a system or platform that a company…
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Fleet managers know: If there’s one feature that all utility companies have in common, it’s the importance of highly dependable, well-maintained vehicles. The transportation of technicians, engineers, and installation professionals is part of what makes field service possible. 3 Ways to Win A fleet manager who is willing to interpret data and adapt their fleet…
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Field service managers are, in many ways, the glue that holds utility companies together. They oversee and keep track of a company’s technicians, engineers, repairmen, and linemen, giving them the direction, guidance, and support they need to carry out their day-to-day tasks. Below we’ll discuss four key field service manager responsibilities and why they’re important…
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The field service manager is in many ways the glue that holds utility companies together. They oversee and keep track of a company’s technicians, engineers, repairmen, and linemen, giving them daily direction and guidance. Related: Fleet Manager Skills That Make a Difference This large amount of responsibility is likely going to come with some challenges…
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In terms of fleet safety, the annual accident rate for commercial fleet drivers is 20 percent. That means drivers behind fleet vehicles have a one-in-five chance of getting in an accident in any given year. That number is around three times the risk of regular commuters.
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