In 2015, U.S. utility companies spent over $100 billion on capital expenditures. The majority of those resources went specifically to investments in the grid. These companies poured money into assets and infrastructure, energy generation and distribution, and the slew of cutting-edge hardware and software. What’s more, utilities were projected to spend roughly the same amount…
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The rise of the remote workforce has transformed fleet management. Legions of remote workers are operating company vehicles from dozens of disconnected locations. Keeping track of the daily details takes an incredible effort. Fleet managers do the hard work of analyzing costs and benchmarking budgets no matter the conditions. Now that remote workers are operating…
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Businesses across industries lean on third-party partners all the time. Vendors step in and solve problems that are outside the scope of businesses’ resources or expertise, lending their knowledge as needed. It’s the role that EnSight+ fills for our clients. One such job was for a client that installs utility equipment. This client needed highly…
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Field service managers are, in many ways, the glue that holds utility companies together. They oversee and keep track of a company’s technicians, engineers, repairmen, and linemen, giving them the direction, guidance, and support they need to carry out their day-to-day tasks. Below we’ll discuss four key field service manager responsibilities and why they’re important…
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The field service manager is in many ways the glue that holds utility companies together. They oversee and keep track of a company’s technicians, engineers, repairmen, and linemen, giving them daily direction and guidance. Related: Fleet Manager Skills That Make a Difference This large amount of responsibility is likely going to come with some challenges…
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Key performance indicators (KPIs) are business metrics that provide raw quantitative data about your company’s performance. Unfortunately, too many field service professionals are leaving valuable insights on the table and making decisions based on inaccurate assumptions. Without using KPIs to measure your company’s performance, it will be difficult to measure how well you’re fulfilling organizational…
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